we are dedicated to providing efficient and reliable shipping services across the USA and select international regions. Please review our shipping policies below.

Free Shipping

We offer free shipping on all orders within the USA and internationally. However, international orders custom duties or taxes will be handled by customers.

Handling and Processing Time

Shipping Methods & Delivery Times

Our suppliers are partnered with trusted carriers to ensure timely delivery:

• Domestic Shipping
  Transit time (days): 4-5 Business Days (Shipped Monday through Friday)
  Total delivery time
  Estimated delivery time based on customer locations

  All destinations: shipping typically takes 5-8 business days. Please note that this estimate may vary based on supplier processing times and your location.

International Shipping

We offer international shipping to select countries, including the UK, Australia, and Canada. Delivery times and costs for international orders will be calculated during checkout based on the destination and shipping method.

• Transit time (days): 6-12 Business Days (Shipped Monday through Friday)
  Total delivery time
  Estimated delivery time based on customer locations

  All destinations: International Shipping typically takes 7-15 business days, the estimate may vary based on supplier processing times and your location.

Address Changes

We can update your shipping address as long as your order has not shipped. If you need to update your address, please contact us as soon as possible at support@essentialshoodiez.shop.

Once an order has shipped, we are unable to modify the shipping address. If a package is sent to an incorrect address, please contact us for further assistance.

Invalid Addresses

We are not responsible for orders returned due to invalid or incorrect addresses entered at checkout. In such cases, we will not issue a refund. However, if minor errors are detected, we reserve the right to make necessary corrections to ensure successful delivery.

If your address is flagged as invalid, we will attempt to contact you via email for clarification. If we don’t hear back and the address is still shippable, we will proceed with shipping. If critical details are missing, we may cancel and refund your order.

Tracking Your Order

Once your order has shipped, a tracking number will be sent to your email so you can monitor its progress. If you encounter any tracking delays, please contact us at support@essentialshoodiez.shop for assistance.

Return to Sender

If an order is returned to us due to an incorrect address or other delivery issues, we will contact you to confirm how you would like to proceed. You may choose to:

• • Reship the item (subject to additional shipping fees), or

• • Refund the cost of the item (excluding original shipping fees).

Please note that we cannot refund the original shipping charges, and any refunds will only be processed once the returned item is received and inspected. If we do not hear back within a specified time, we will proceed with a refund for the item cost only.

At Essentials Hoodies, we aim to provide reliable and hassle-free shipping for all of our customers. Thank you for shopping with us!